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Thread: Problems renewing membership

  1. 05-09-2009, 02:55 PM #1
    buggs
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    Default Problems renewing membership

    Hi
    Having problems renewing membership. CCbil states that I already have a membership.
    Quite sure my membership expired today, and cannot access any of the platimum content except the headings.
    Thanks
    Buggs
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  2. 05-09-2009, 03:26 PM #2
    JarM
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    Quote Originally Posted by buggs View Post
    Hi
    Having problems renewing membership. CCbil states that I already have a membership.
    Quite sure my membership expired today, and cannot access any of the platimum content except the headings.
    Thanks
    Buggs
    That is a bit strange, makes me wonder if my recent re-up will go through. My first yearly subscription is due to expire next month, but I already re-upped at the end of april. In my pay subscription section in my user cp it says that I have 2 active subscriptions for a year, the first one that expires next month, and then the one I started at the end of april which expires april 2010. I am hoping all be will well with it.
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  3. 05-09-2009, 03:40 PM #3
    facialadmin
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    buggs, try clearing your cookies, if that dont work, its poss that ccbill just aint caught up with us yet, give it a day or so, let me know if you still have probs then.

    Fa
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  4. 05-10-2009, 10:06 AM #4
    buggs
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    Default UpDate

    Clearing cookies didn't work. Still the same message today from CCbil that I'm already a memmber. Will try again tomorrow to sign up. Will advise either way.
    Buggs
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  5. 05-11-2009, 08:58 AM #5
    buggs
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    Default Still cannot renew

    Day two of trying to renew. Still get the same message from cc bill that I'm already a member.
    So, please advise how to proceed.
    Thanks
    Buggs
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  6. 05-11-2009, 05:42 PM #6
    SimonKemp
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    I'll get Wicked to look at it buggs.
    Not a PLATINUM MEMBER yet? Click HERE to join.
    Click here to send me a pm



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  7. 05-11-2009, 06:03 PM #7
    wobblybob54
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    Default Expire then renew

    I had the same problem with being told I had 2 memberships, in the end I left it for 24 hours until my membership had definitely expired then started again. I'll be doing it that way in the future. rather than the mess i experienced last year. If someone gets the real answer please post!
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  8. 05-12-2009, 08:41 AM #8
    wicked
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    Buggs, you should be ok to renew now, please let me know?

    It seems the CCbill membership dates are a bit behind our dates, normally if you wait 24 hours then CCbil catch up. We will try and resolve the issue with them ASAP
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  9. 05-12-2009, 10:05 AM #9
    buggs
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    Thank you I'm back up and running.
    Perhaps because my membership ran out on a weekend, the system needed a
    full normal work day to do it's thing?
    Buggs
    Last edited by buggs; 05-12-2009 at 10:08 AM.
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  10. 05-21-2009, 12:33 AM #10
    mackd
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    I'm having the same problem. Cleared cookies and waited 24+ hours.
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