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Thread: Problems renewing membership

  1. #11
    Administrator wicked's Avatar
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    mackd,

    Can you clear your cookies and try again please?
    Not a PLATINUM MEMBER yet? Click HERE to join.

  2. #12
    Virgin
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    Oct 2005
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    Am also having the same problem, cleared cookies and waiting 24 hours.

    Thanks

  3. #13
    Expert WhiteFoxxx's Avatar
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    Im also having this prob. Cleared cookies and tried signing up twice now to be told Im already signed up, which I'm not now as my sub has expired. Please heeeelp!!

  4. #14
    Administrator wicked's Avatar
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    whitefoxxx

    Can you clear your cookies and try again please?
    Not a PLATINUM MEMBER yet? Click HERE to join.

  5. #15
    Expert WhiteFoxxx's Avatar
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    Quote Originally Posted by wicked View Post
    whitefoxxx

    Can you clear your cookies and try again please?
    I cleared cookies again but still no joy. Says I already have existing membership

  6. #16
    Expert WhiteFoxxx's Avatar
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    Below is a copy of one of the four emails I now have due to failed subscription attempts

    Dear Kevin.

    You recently attempted to subscribe to http://www.facialforum.net.

    Unfortunately, we were unable to process your transaction at this time for the following reason:

    You currently have a subscription and are unable to signup.

    We apologize for any inconvenience this may have caused you. If you wish to re-subscribe to this website using a different billing method, you may do so by clicking on the website's link offered below.

    Thank you for choosing CCBill as the eMerchant for your subscription!

  7. #17
    Expert WhiteFoxxx's Avatar
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    Can anybody help at all? I emailed admin direct too and have had no reply today

  8. #18
    Expert WhiteFoxxx's Avatar
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    Quote Originally Posted by wicked View Post
    Buggs, you should be ok to renew now, please let me know?

    It seems the CCbill membership dates are a bit behind our dates, normally if you wait 24 hours then CCbil catch up. We will try and resolve the issue with them ASAP
    Just been checking through these posts again. Waiting 24hrs wouldnt appear to be the issue as my membership has lapsed by a few days now. Just gonna make a 7th attempt after clearing cookies once again and rebooting. No other options available to me unless somebody can sort this issue. No reply from admin direct and just one post here asking me to clear cookies again, which failed yet again!!

  9. #19
    He Who Kicks The Server facialadmin's Avatar
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    dood, i think you are sorted m8, ive sent you a mail

    Fa
    Last edited by facialadmin; 01-05-2010 at 12:07 AM.
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