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Thread: How to delete files from the File Upload Manager

  1. #1
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    Question How to delete files from the File Upload Manager

    There are some pictures that I would like to remove from the File Upload Manager but I can't figure out how to do that. Plus, it says "Uploads not utilized within one hour will be deleted" but my files are still there 3 days after I uploaded them.

    Thanks.

  2. #2
    Senior Moderator ronaldbr's Avatar
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    When you move your mouse over the picture in the File Upload manager, you will see cross in the right corner. Clicking on it will delete the file.

  3. #3
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    I my case, when I place the mouse over the picture it's a question mark that appears in the upper right corner.

    Maybe I should point out that those pictures are not used in any of my posts.
    Last edited by lapino; 07-12-2013 at 08:14 PM.

  4. #4
    Administrator SimonKemp's Avatar
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    If you are using IE 10 as a browser that will be the case... Use chrome or firefox and you will be able to delete them.
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  5. #5
    Expert
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    Well in our situation, all works fine except, the ones not uploaded remain in the "awaiting to be uploaded" box.
    Although it should be deleted automatically(after 24 hours), but it remains there up until now(months have passed)

  6. #6
    Expert alkie's Avatar
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    Chris
    Drag and drop the files you wish to delete into the empty "attachments" area at the bottom, then you will be able to delete in the same way that has been described above.

  7. #7
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    Does not work, i drop them to empty section, i get the option of deleting them and then it just NOT delete's it(using chrome now)
    Also tried with Firefox and iexplorer still doesnt work
    Last edited by chris309; 10-05-2013 at 10:42 AM.

  8. #8
    Expert thor2's Avatar
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    I hope you don't mind, I wanted to resurrect this thread because the issue never seems to have been resolved. I have had the same problem as the original poster...I can't delete previously uploaded files from my "Manage Attachments" window. There seems to be no way to permanently remove my previous uploads from my "home" file. I've tried on multiple different browsers with the same lack of success. I too get only the questionmark buin the main window, and the "X" button in the attachments window doesn't seem to delete anything, even though it brings up a dialogue box asking if I want to delete the content. Any way to fix this? Thanks! Thor
    Last edited by thor2; 12-07-2013 at 06:30 AM.

  9. #9
    Administrator SimonKemp's Avatar
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    Thanks Thor... I will get our very own "Bill Gates" aka facialadmin to have a look into this.
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  10. #10
    Expert thor2's Avatar
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    Quote Originally Posted by SimonKemp View Post
    Thanks Thor... I will get our very own "Bill Gates" aka facialadmin to have a look into this.
    Thanks Simon, very much appreciated!

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