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Thread: Unable to log in

  1. #1
    Expert pandel's Avatar
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    Default Unable to log in

    Re upgraded this morning and still can't log in. Please help, I can't stand a day from FF!

  2. #2
    Administrator wicked's Avatar
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    Please try again, I think I have fixed the problem.
    Please let me know if there are still issues?

    Wicked


    Quote Originally Posted by pandel View Post
    Re upgraded this morning and still can't log in. Please help, I can't stand a day from FF!
    Not a PLATINUM MEMBER yet? Click HERE to join.

  3. #3
    Expert pandel's Avatar
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    I can sign in now, Thanks.
    Everything looks different, it looks collapsed now.I think I fixed that. There are now different symbols on the left side of the screen. I have no idea why. I haven't changed any of my settings and can't fix that.


    Quote Originally Posted by wicked View Post
    Please try again, I think I have fixed the problem.
    Please let me know if there are still issues?

    Wicked

  4. #4
    Administrator SimonKemp's Avatar
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    Clear ALL your cookies and temp internet files mate.

    If that doesn't sort it let us know.
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  5. #5
    Expert pandel's Avatar
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    OK, here's where we are today...
    I can view content.When I just log into the homepage everything looks normal. When I click the Forum button everything changes.
    I have cleared All cookies for the 5th time.
    I have used Fire Fox and IE
    Done the same on 2 separate computers and
    Broke out a brand new Mac that has never been on FF with the exact same results so this leads me to believe that the problem is not on my end.



    Quote Originally Posted by SimonKemp View Post
    Clear ALL your cookies and temp internet files mate.

    If that doesn't sort it let us know.

  6. #6
    He Who Kicks The Server facialadmin's Avatar
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    ok dood, we have changed the template because of an issue with google chrome, ive tested with all browser without issue, can you take a screenie, so I can see your issue, one of the team tried to login the other day with similar issues after clearing his cache it was fixed, if I can see what your seeing it would help identify the problem.
    this is what im seeing in ie, firefox and chrome
    Fa
    Attached Images Attached Images
    Last edited by facialadmin; 05-10-2014 at 04:57 PM.
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  7. #7
    Expert pandel's Avatar
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    Default

    your screen caps look exactly what I'm seeing here.



    Quote Originally Posted by facialadmin View Post
    ok dood, we have changed the template because of an issue with google chrome, ive tested with all browser without issue, can you take a screenie, so I can see your issue, one of the team tried to login the other day with similar issues after clearing his cache it was fixed, if I can see what your seeing it would help identify the problem.
    this is what im seeing in ie, firefox and chrome
    Fa

  8. #8
    Administrator SimonKemp's Avatar
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    Oho... so that is ok then!
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