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Virgin
Auto-renewal not so auto
Hey...I've been on the 1 week Platinum subscription and chose to let it auto-renew to the monthly plan, but suddenly I can't seem to access any Platinum threads even after logging in. Please help. Thanks.
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Hi,
We dont offer the auto-renew option so I dont know where you got that from.
Your weekly subscription ran out on the 26th. I suggest you renew.
let me know if this is not clear
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