Hi
Having problems renewing membership. CCbil states that I already have a membership.
Quite sure my membership expired today, and cannot access any of the platimum content except the headings.
Thanks
Buggs
Hi
Having problems renewing membership. CCbil states that I already have a membership.
Quite sure my membership expired today, and cannot access any of the platimum content except the headings.
Thanks
Buggs
That is a bit strange, makes me wonder if my recent re-up will go through. My first yearly subscription is due to expire next month, but I already re-upped at the end of april. In my pay subscription section in my user cp it says that I have 2 active subscriptions for a year, the first one that expires next month, and then the one I started at the end of april which expires april 2010. I am hoping all be will well with it.
buggs, try clearing your cookies, if that dont work, its poss that ccbill just aint caught up with us yet, give it a day or so, let me know if you still have probs then.
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Clearing cookies didn't work. Still the same message today from CCbil that I'm already a memmber. Will try again tomorrow to sign up. Will advise either way.
Buggs
Day two of trying to renew. Still get the same message from cc bill that I'm already a member.
So, please advise how to proceed.
Thanks
Buggs
I'll get Wicked to look at it buggs.
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I had the same problem with being told I had 2 memberships, in the end I left it for 24 hours until my membership had definitely expired then started again. I'll be doing it that way in the future. rather than the mess i experienced last year. If someone gets the real answer please post!
Buggs, you should be ok to renew now, please let me know?
It seems the CCbill membership dates are a bit behind our dates, normally if you wait 24 hours then CCbil catch up. We will try and resolve the issue with them ASAP
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Thank you I'm back up and running.
Perhaps because my membership ran out on a weekend, the system needed a
full normal work day to do it's thing?
Buggs
Last edited by buggs; 05-12-2009 at 10:08 AM.
I'm having the same problem. Cleared cookies and waited 24+ hours.