the worst is that I had to change the password, I receive an email with a new password and so far has not been sent.
Now I'm not the new password and no access, because the old password was blocked
It's a real problem. There is absolutely no way to reach them. Both emails bounce back.
Best you can do is complain to the processing co. If that fails, your cc company. Maybe that will get Joey's attention regarding this matter.
Please note: Once payment is made you need to send a private message to wicked at the forum, stating your username and the email address you used to pay. If you do not do this your upgrade will be delayed, the upgrade will be done within 12 hrs.